Case studies / Index
Agents shipped. Operations rebuilt.
A small, deliberate book. Every engagement is a real workflow, mapped end-to-end, then built, then run by us until your team is ready to take the keys.
Replacing manual back-office work with one operations agent.
Order intake, carrier selection, customer routing and exception handling were brought into a unified AI-assisted workflow. Routine tasks were processed automatically while exceptions were sent to Slack for human approval.
Contract review copilot for multilingual legal teams.
A legal AI copilot reads German, English and Italian contracts before partner review, identifies key clauses, tags potential risks and prepares a structured summary.
Voice agent for multilingual hotel bookings.
A hotel booking voice agent handles high-volume guest calls across multiple languages and hands off to a human team member when the request moves outside the approved workflow.
QA copilot for production-floor defect analysis.
A QA assistant supports technicians when defects are logged by comparing new issues with historical reports, surfacing likely causes and suggesting next checks.
Onboarding paperwork processed in minutes.
An onboarding automation reads KYC, identity and corporate-structure documents end-to-end, updates the back-office system and sends only flagged cases for human review.
Inbox triage agent for a legal firm.
An email agent classifies, routes and prepares draft holding replies for a fifteen-lawyer firm while keeping every reply under human review.
Refund triage for support inboxes.
A refund automation reads incoming requests, checks eligibility rules and routes uncertain cases to a human team member with context and a recommended next step already prepared.
Multilingual inbox agent for boutique hotels.
A guest communication agent replies in the guest's language with per-property tone tuning while complex or high-value requests are escalated to staff.
Ready to talk?
Your operation could be CS / 09.
If one of these engagements rhymes with a workflow you're running by hand, we'll map yours end-to-end in a 30-minute session and show you what it's worth in hours saved. No slides, no obligation.
Start a project
REPLY IN 1 DAYSend a short brief — the workflow you'd automate, the tools it touches, and what a good outcome looks like — and we'll come back with whether it's a fit and what a first sprint would deliver.
Direct line · sales@axisero.com · +34 649 952 140