A small, deliberate book. Every engagement is a real workflow, mapped end-to-end, then built, then run by us until your team is ready to take the keys.
17 engagements since 2025 12 still in production todayOrder intake, carrier selection, customer routing and exception handling were brought into a unified AI-assisted workflow. Routine tasks were processed automatically while exceptions were sent to Slack for human approval.
A legal AI copilot was designed to read German, English and Italian contracts before partner review. The system identifies key clauses, tags potential risks and prepares a structured summary so reviewers can focus on judgment instead of first-pass reading.
A hotel booking voice agent was designed to handle high-volume guest calls across multiple languages. The agent manages routine booking requests, captures guest details, answers standard questions and hands off to a human team member when the request moves outside the approved workflow.
A QA assistant was designed to support technicians when defects are logged during production. The system compares new issues with historical defect reports, surfaces likely causes and suggests the next checks before the investigation starts from zero.
An onboarding automation system was designed to read KYC, identity and corporate-structure documents end-to-end. The workflow extracts key information, updates the back-office system and sends only incomplete or flagged cases for human review.
An email agent was designed to classify, route and prepare draft holding replies for a fifteen-lawyer firm. The system works behind the existing IMAP inbox, helping the team prioritise client messages and reduce response delays while keeping every reply under human review.
A refund automation system was designed to read incoming requests, check them against refund rules and approve eligible cases faster. Requests that fall outside the approved workflow are routed to a human team member with the customer context and recommended next step already prepared.
A guest communication agent was designed to read, reply and support booking workflows in the guest's own language. The system was tuned per property so replies match the tone of the front desk while routine messages are handled faster and complex cases are escalated to staff.
If one of these engagements rhymes with a workflow you're running by hand, we'll map yours end-to-end in a 30-minute session and show you what it's worth in hours saved. No slides, no obligation.
Send a short brief — the workflow you'd automate, the tools it touches, and what a good outcome looks like — and we'll come back with whether it's a fit and what a first sprint would deliver.
Email a brief →Or book the audit form →Direct line · sales@axisero.com · +34 649 952 140